Your front desk
The morning read, in one screen.
Money booked this month, calls answered, where the work came from, your busiest hours, and which jobs are still waiting on you.
Answering right now, somewhere
Every call, text
and meeting.
One front desk.
AvenDesk answers your phone, replies to your texts and runs your video meetings — then files every one of them as a job on one list. One login, one bill, and every recording and transcript attached to the job it belongs to.
Then from $39 per month7 days freeno setup feeno contract
- answered
- 24/7answered
- rings to pick up
- 2rings to pick up
- ways in, one list
- 3ways in, one list
Why it exists
A missed call is not a missed call. It is a customer who has already rung somebody else by the time you see the notification. AvenDesk picks up in two rings at three in the morning, answers what they asked, books the job, and has it in your inbox before you are awake.
Watch it work
Fifty seconds, from the missed call to the job on the books.
A call answered at nine at night, priced, booked and confirmed — then every screen it lands in. The dashboard, the appointment book, the inbox and the meeting room in the film are real captures of the portal, not mock-ups, and the voice answering the call is the one AvenDesk actually answers with.
Inside the portal
Never miss another job.
Fifteen pages behind one login. Every one of them is on the screen today.
Appointments
Every job on the books.
Taken on a call, agreed over text, or typed in by you. Move one, cancel one, price one, and play the recording beside it.
Your inbox
Everyone who rang, texted or wrote.
Messages in, texts out, call transcripts and scheduled follow-ups on one screen, because they are one relationship rather than four.
Team chat
Your staff, off the group text.
Channels and direct messages for the people you work with, over the internet rather than over a phone number.
Voicemails & recordings
Hear it for yourself.
The rare call it could not take, and every call it did — played back in the browser with the transcript beside it.
Spam screened
The calls you never heard.
Sales robots and cold callers caught before they reached you, listed with the numbers they came from so you can block them.
Reviews
A reply, already drafted.
Google reviews land here with a response written for you. Nothing posts in your name until you have read it.
Business Pro and upVideo meetings
A room on the same login.
Schedule a video call, or open your personal room now, and send a link the other side can just click — no download and no second subscription.
Check its answers
Mark its homework.
Read what your receptionist told a customer and say whether it was right. What you correct is what it says next time.
Aven
Ask about your own business.
Our assistant, answering you rather than your customers. Ask in your own words — busiest week, who never called back, what changed since May.
Your receptionist
How it sounds, and what it says.
Its name and voice, your opening line, house rules, the jobs you refuse, the hours it books into, and who a caller is put through to.
Phone numbers
Your line, and any more you need.
The included number, call forwarding set up with your own carrier's codes, and extra lines at a published price you can cancel yourself.
Connections
Into whatever you already run.
Your calendar, the mailbox replies go out from, and a webhook or HubSpot key that pushes every job onward.
Plan & billing
Every figure behind the bill.
Minutes, texts and chats used this month against what you bought, the bill itemised line by line, your card, and every receipt.
All of it, one desk
Every channel. One list.
The phone line
Answered in about two rings, every hour of every day. It knows your prices, your hours and the jobs you turn down, and it books the appointment rather than taking a message.
Texts and messages
Business texting registered with the carriers, threads that pick up where the call left off, and follow-ups scheduled for the people who never rang back.
Video meetings
Your own room, always open, and a scheduler for everything else. The other side clicks a link — no download, no account — and the notes land on the customer the meeting belonged to.
One list, and the figures under it
Every call, text and meeting arrives on one screen with a value on it, so the month adds up to a number instead of a feeling.
Not a mockup
This is the actual product.
Seven screens, photographed from a live account rather than drawn for this page. Every number on them came out of the product doing the work.
Texts, in the thread the call is in
A customer texts, your receptionist answers, and the booking it made is on the same conversation. Reply from here in your own words whenever you want to take over.
Every job on the books
Taken on a call, agreed over text, or typed in by you — one list, with the price, the address and how to reach them on every row.
The calls you never had to take
Sales robots and cold callers screened before they reach you, counted, and listed with the numbers behind them — including the hours it gave you back.
The rare one it could not take
A message left at a beep is playable here with the transcript beside it, and a Call back button that does what it says.
A meeting room, always open
Your own number that never changes, and a scheduler for everything else. The other side clicks a link — no download, no account, no second subscription.
Your staff, off the group text
Channels and direct messages for the people you work with, over the internet rather than over a phone number — so nothing you say to your own crew comes out of your texting allowance.
How your phone gets answered
Its name and voice, the opening line, the house rules, the jobs you turn down and the hours it books into. Change one and it applies on the next call.
Your portal
The screen you will
actually open.
One login per business, on a laptop or in the van. Appointments, calls, texts, chats, meetings and reviews in a single list — and nobody sees it but you.
For the owner
Everything it took
while you were out.
One screen answers the only question worth asking on a Monday: was answering the phone worth it. Money booked this month, calls answered, which of the four ways in earned them, and the jobs still waiting on a call back.
- Money booked, with the jobs still unpriced counted separately
- Where the work came from — phone, chat, your contact form, or you
- Recordings and transcripts attached to the appointment they made
- Your allowance live, so a limit is never a surprise
For the van
The same desk,
in your pocket.
The portal is the same product on a phone — not a cut-down app. Read the transcript of the call you just missed, text the customer back, move a job, and see the day's list, from the seat of the van.
- Reply to a customer by text from the same thread the call is in
- Move or cancel a job and the customer is told automatically
- Team chat with your staff, over the internet rather than by text
- Nothing to install — it is the same portal you sign in to on a laptop
The relay
Two minutes from
a lead to your inbox.
It does not matter which of the four the customer used. Every one of them emails you and writes the same row in your portal, so you never have to go looking for it.
- 1+00:00
Anywhere
A lead comes in
On a call, in a text conversation, or typed straight into your portal. All three write to the same list.
- 2+00:01
Your inbox
You are emailed
Who it was, what they wanted, their number, and which of the four it came from — sent the moment it happens, whether you were reachable or not.
- 3+00:02
Your portal
It lands in your portal
The same job on your dashboard with the recording and transcript attached, ready to reschedule, cancel or price.
Every lead, every time
In your inbox
Their name and number, what they asked for, and which channel it came from.
In your portal
The same job on your dashboard, with the recording and transcript, ready to move or price.
Business communications platform · all business communications
avendesk
The phone, the texts and the meeting room — behind one login, on one bill, in one list.
Available now
A meeting room on the same login.
Video meetings that run in the browser, the way Zoom does — no download, no separate account, and a link the other side can just click. Because it is the same portal, the meeting sits on the customer it belongs to: the booking, the call recording and the meeting notes end up in one place instead of three.
- Runs in the browser on a laptop or a phone — nothing to install, either side
- One click from an appointment, so the room is already tied to that job
- Share your screen, and bring anyone in with a link
- Notes and the recording land on the same customer record as the call
- No second subscription and no per-seat licence
You12:04
J. Harper
Invite by link
What it costs
Four plans.
Published, so you can decide today.
When a good month runs long
The phone does not stop when the allowance does.
Most metered services cut you off, or quietly bill you for a month you never agreed to. We do neither. Your receptionist keeps answering, you are told what it is costing as it happens, and you have 10 days to settle it.
- We tell you at 80%, while there is still room to act
- Past the allowance the line keeps working — nobody reaches a dead number
- Usage past the allowance is $0.20 a minute and $0.03 a text
- See it coming? $15 for 100 extra minutes bought ahead is cheaper
- 10 days to pay it off, and you can move up a plan at any point instead
Free
See it answer your phone for real, before you pay anything.
$0per month
Choose Free
No card, no trial to run out · stay on it as long as you like
What it meters
- Call minutes
- 15a month
- Texts
- 0a month
- Video meetings
- 20minutes a month
- Emails
- Not included on this plan
At the limit it STOPS. Your number keeps ringing and callers come straight through to you, but the receptionist does not answer again until the month resets or you upgrade.
Roughly 5 calls a month, at three minutes each
- Logins
- 1included
- Extra numbers
- Not included on this plan
- The inbox — reply to every customer from one place — not on this plan
- Send email as your business — confirmations, follow-ups, invitations — not on this plan
- Google review replies, drafted for your approval — not on this plan
- Listen back to any call, in full — not on this plan
- See every call that was screened out, and from what number — not on this plan
- We text back the callers who hang up before booking — not on this plan
- Follow-up messages after the job, written and scheduled — not on this plan
- Every job pushed straight into your own CRM — not on this plan
Business
One location, one line. For the calls you are currently missing.
$39per month
Choose Business
7 days free, then $39 monthly · cancel inside 7 days and pay nothing
What it meters
- Call minutes
- 300a month
- Texts
- 500a month
- Video meetings
- 25hours a month
- Emails
- 500a day
Past the allowance it keeps answering — the extra is simply charged, and the line is never cut off.
Roughly 100 calls a month, at three minutes each
- Logins
- 1included
- Extra numbers
- Not included on this plan
- The inbox — reply to every customer from one place — included
- Send email as your business — confirmations, follow-ups, invitations — included
- Google review replies, drafted for your approval — not on this plan
- Listen back to any call, in full — not on this plan
- See every call that was screened out, and from what number — not on this plan
- We text back the callers who hang up before booking — not on this plan
- Follow-up messages after the job, written and scheduled — not on this plan
- Every job pushed straight into your own CRM — not on this plan
Most chosen
Business Pro
The busy trade — enough headroom that you stop watching the meter.
$129per month
Choose Business Pro
7 days free, then $129 monthly · cancel inside 7 days and pay nothing
What it meters
- Call minutes
- 1,000a month
- Texts
- 2,000a month
- Video meetings
- 50hours a month
- Emails
- 500a day
Past the allowance it keeps answering — the extra is simply charged, and the line is never cut off.
Roughly 330 calls a month, at three minutes each
- Logins
- 3included
- Extra numbers
- 1included
- The inbox — reply to every customer from one place — included
- Send email as your business — confirmations, follow-ups, invitations — included
- Google review replies, drafted for your approval — included
- Listen back to any call, in full — included
- See every call that was screened out, and from what number — included
- We text back the callers who hang up before booking — included
- Follow-up messages after the job, written and scheduled — included
- Every job pushed straight into your own CRM — included
Business Max+
Several vans, several lines, or a season that does not let up.
$249per month
Choose Business Max+
7 days free, then $249 monthly · cancel inside 7 days and pay nothing
What it meters
- Call minutes
- 3,000a month
- Texts
- 4,000a month
- Video meetings
- Unlimited
- Emails
- 1,500a day
Past the allowance it keeps answering — the extra is simply charged, and the line is never cut off.
Roughly 1,000 calls a month, at three minutes each
- Logins
- 5included
- Extra numbers
- 3included
- The inbox — reply to every customer from one place — included
- Send email as your business — confirmations, follow-ups, invitations — included
- Google review replies, drafted for your approval — included
- Listen back to any call, in full — included
- See every call that was screened out, and from what number — included
- We text back the callers who hang up before booking — included
- Follow-up messages after the job, written and scheduled — included
- Every job pushed straight into your own CRM — included
7 days free, cancel any time/no setup fee/no contract/stop at the end of any month
On every plan, whichever you pick
- The AI receptionist, answering calls 24/7
- Texts answered by the same assistant, from the same facts
- One phone number, kept or newly issued
- Your business portal, with a login for each person who needs one
- Booking, rescheduling and cancelling, by phone or portal
- An email to you the moment a lead lands, and the job waiting in your portal
- Your calendar connected, and every call recorded and transcribed
- Thirty days of call recordings and transcripts kept, on every plan
- Spam and robocalls screened out before they reach you
- Your allowance, live in the portal, so a limit is never a surprise
One phone number is included on every plan. A second line, or a number for a second location, is $2 a month each — you buy it in your portal and you can cancel it there, which stops the charge.
And what you will never be billed for
- No setup fee
- No charge in the first 7 days — close the account and nothing is ever taken
- No contract — stop at the end of any month
- No per-seat pricing — the logins come with the plan
- No cut-off mid-month — going over is charged, never switched off
When you reach the limit
The line never goes dead.
The allowances above are real limits, not fair-use wording. What they are not is a way to bill you more.
- 80%
We tell you early
An email and a flag in your portal while there is still room to act — not a notice after the fact.
- 100%
It keeps answering — on a paid plan
The line is not cut off and nobody reaches a dead number. Usage past the allowance is charged at $0.20 a minute and $0.03 a text — the same rate the portal sells minutes at, so waiting costs you nothing extra. Buying a fixed pack ahead of time is the only cheaper route: $15 for 100 extra minutes.
- Free
On the free plan, it stops
This is the one place the free plan works differently, and it is worth knowing before you rely on it. Once the 15 receptionist minutes are gone, the receptionist stops answering for the rest of the month — your number still rings and callers are put straight through to you instead, so nobody reaches a dead line, but the AI does not pick up again until the month resets. Video meetings stop at 20 minutes. Nothing is charged as an overrun, because there is nothing to charge it to: upgrading is what starts it answering again.
- 10 days
You settle what you went over by
The balance is shown in your portal as it builds, and you pay it off there. Leave it unpaid past those days and the account can be suspended until it is settled — so it is worth watching, and worth moving up a plan if it keeps happening.
Asked before
The questions that decide it.
Every figure below is the real one. Nothing here changes after you sign up.
When am I charged, and what if it isn't for me?
Not for 7 days. Signing up is three steps — choose a plan, fill in your details, add a card — and the portal opens immediately, but nothing is charged. On day 8, unless you have cancelled, that card is charged your plan's monthly price, and the same figure on the same day each month after. We email you before the first charge. Close the account inside the 7 days and no money is ever taken — closing it is self-serve in the portal and takes no longer than signing up did. Note that calls answered during the free days still come out of your allowance. Whatever the receptionist booked stays yours either way, and exports from the portal.
What happens if I run out of minutes?
Your receptionist keeps answering — that is the point of it. We flag it in your portal and by email at 80%, and past the allowance the extra usage is charged at $0.20 a minute and $0.03 a text. You then have 10 days to pay that balance off in the portal. It is shown to you as it builds, so it is never a surprise, and if it goes unpaid past those days the account can be suspended until it is settled. If you would rather buy more time before you get there, the portal sells it at the same rate — $0.20 a minute and $0.03 a text, up to $20 at a time — so waiting costs you nothing extra, and past that it points you at a bigger plan because that is the better deal. The one cheaper route is a fixed pack bought ahead: $15 for 100 extra minutes.
How do I know which plan I am?
Count the calls you take in a normal week and multiply by four. Business covers roughly 100 calls a month, Business Pro roughly 330 and Business Max+ roughly 660, at about three minutes a call. If you land between two, start lower — moving up in the portal takes one click, and your usage is on the dashboard from day one.
Can I reply to Google reviews?
On Business Pro and Business Max+. Your Google Business profile connects to the portal, new reviews land there, and a reply is drafted for you to approve or rewrite — nothing is ever posted in your name without you reading it first. Business does not include the review centre.
How many phone numbers do I get?
One, on every plan. You pick it yourself from a shortlist in your own area code during setup, or you keep the number you already advertise and forward it — forwarding costs nothing and your customers never learn a new number. Extra lines are $2 a month each: you buy them in the portal, they ring the same receptionist, and cancelling one there stops the charge.
The next call
Someone is going to
ring tonight.
Answer them.
From $39 per month/7 days free, then it converts — cancel first and pay nothing/stop at the end of any month